FAQs

What can Araxi Botanicals products be used for?

Skin: Our all-body oil can be applied all over the body to moisturize and nourish it. It is especially beneficial for areas that tend to be dry, such as the legs, arms, and elbows.

Hair: Our oil can be applied to the scalp and hair to nourish it and improve its texture. Our non-comedogenic ingredients also deter any product build-up.

Nails: Our oil can be used to nourish and strengthen the nails. The oils in our product can help hydrate the nails and cuticles, making them less prone to cracking and breaking.

Are your products suitable for sensitive skin?

Our products are specially formulated to be suitable for sensitive skin. We use gentle, all-natural, non-comedogenic ingredients to ensure they are safe for use on sensitive skin. As for any new addition to your skincare routine, we recommend patch testing and always check the ingredients list for known irritants. Feel free to reach out to us for personalized recommendations for your specific needs.

What are my payment options?

We accept various forms of payment including credit and debit cards such as Visa, MasterCard, American Express, Discover, as well as PayPal.

Do you ship to my country?

Yes, we ship to many countries worldwide. Please visit our website and check the availability of shipping to your country. If you do not see your country listed, please contact us and we will be happy to assist you with your order.

What is your return policy?

Please note that we do not accept returns for opened or used products except for defective or damaged items.

If there is an issue with a product, such as arriving damaged, we will provide a full refund or replacement. Please contact us for a refund authorization and instructions on how to proceed. We may also ask for proof of purchase for us to validate your request.

We also recommend that you check the return policy before making a purchase, as some exceptions may apply.